Privacy Policy

How we handle your data

Last updated: November 2024

Introduction

HeartMatch (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website heartmatchevents.com and attend our events.

Information We Collect

Information You Provide

When you register for our events or contact us, you may provide:

  • Name and email address
  • Event registration details
  • Any information you include in messages to us

Automatically Collected Information

We use Plausible Analytics, a privacy-focused analytics tool, to understand how visitors use our website. Plausible:

  • Does not use cookies
  • Does not collect personal data
  • Does not track users across websites
  • Is fully compliant with GDPR, CCPA, and PECR

The data collected includes anonymous information such as page views, referral sources, browser type, and country of origin. This data cannot be used to identify individual visitors.

How We Use Your Information

We use the information we collect to:

  • Process your event registrations
  • Send you event-related communications
  • Respond to your inquiries
  • Improve our website and services
  • Comply with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We use third-party services like Tally (for registration forms) and Fienta (for ticket sales) to operate our business. These providers have their own privacy policies.
  • Legal Requirements: We may disclose information if required by law or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at heartmatchtallinn@gmail.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.